At Archway, we aim to always meet and exceed our clients’ expectations and honour all of our commitments. As our client, we believe you have the right to a fair, swift and courteous service at all times.
If you are not completely satisfied with an aspect of our service, we have a complaints procedure in place to make sure the matter is dealt with promptly, effectively and in a positive manner.
You can submit your complaint by filling out our online form, or by sending an email to [email protected].